
Acting quickly after a break-in
Discovering that your home has been burgled is a distressing experience. The first step, even before thinking about your burglary claim, is to secure the premises. If you discover the break-in upon returning home, do not touch anything to avoid destroying potential evidence or fingerprints. Leave immediately and call emergency services if you believe the intruders are still on the premises.
Once safety is ensured, the essential reflex is to contact the authorities. In the United Kingdom, you should report the crime to the police. It is essential to act quickly, not only to allow law enforcement to conduct their investigation but also to comply with the deadlines imposed by your home and contents insurance.
Reporting the crime to the police
If you are a victim of a burglary, you must report it to the police. In the United Kingdom, you can report non-emergency crimes by calling 101 or using your local police force’s online reporting service. In an emergency, or if the crime is in progress, always dial 999. Reporting the incident is a crucial step to obtain an official record of the event.
When you report the crime, you will be provided with a crime reference number. This is a vital piece of information that you must keep safe, as it will be required for all future correspondence with the police and your insurance provider to process your claim.


Building your evidence file
A burglary claim involves more than just a simple form. To maximise your chances of a successful claim, you must build a comprehensive file. Take photos of the damage caused by the break-in, whether it is a forced door or a broken window. These visual elements serve as irrefutable evidence for your insurer when assessing the damage.
Also, compile an exhaustive list of stolen items. If you have receipts, warranty certificates, or photos of the stolen goods, include them in your file. The more precise your inventory of belongings is, the faster the reimbursement process will be. If you are unsure about the value of items, do not hesitate to consult your home and contents insurance policy to understand the coverage limits for your valuables.
Informing your home insurance provider
Once you have reported the burglary to the police, contact your insurer immediately. In the United Kingdom, you should report the incident as soon as possible to meet your policy requirements, and you must obtain a crime reference number from the police to support your claim. Most insurers now accept claims via email or their mobile app, where you can provide the crime reference number provided by the authorities.
Be transparent with your insurance adjuster. Your claim must be honest and detailed. If security measures were installed following the break-in, inform your insurer, as this could positively influence your future premium calculations. On Burglaries.uk, we regularly remind our readers that good prevention, such as installing a certified alarm system, is the best way to reduce the risk of burglary and provide peace of mind to your insurer.


Anticipate to better protect yourself
Being a victim of a burglary is a distressing experience that often prompts a review of home security. After handling the administrative steps, it is time to consider concrete solutions to prevent it from happening again. Installing a connected alarm system or surveillance cameras is a worthwhile investment that deters the majority of burglars.
On our site, we help individuals compare the best home security options tailored to their budget and property type. By combining physical protection measures, such as reinforced locks, with a remote monitoring solution, you drastically reduce the risks. Remember that a secured home is a less attractive target for criminals. Take the time to compare offers so you can sleep soundly and protect what matters most to you.
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